Terms of Service

1. Acceptance of Terms

By accessing or using Prelim ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These terms apply to all users, including recruiters, hiring managers, and candidates who interact with the platform.

2. Description of Service

Prelim provides an AI-powered screening interview platform that enables recruiters to create and share automated interviews with candidates. The Service includes interview creation tools, AI-driven candidate evaluation, scoring, and reporting features.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable employment laws
• Create interview questions that discriminate based on protected characteristics
• Attempt to reverse-engineer, decompile, or extract the AI models or algorithms
• Share your account credentials or allow unauthorized access
• Use the Service to harass, spam, or deceive candidates
• Interfere with or disrupt the Service or its infrastructure

5. Interview Content and Data

You retain ownership of the interview questions you create. Candidate responses are collected on your behalf, and you are responsible for ensuring that candidates are informed about the AI-powered nature of the screening process. You agree to comply with all applicable data protection and privacy laws when using candidate data.

6. AI-Generated Scores and Recommendations

Prelim provides AI-generated scores and recommendations as decision-support tools. These are not intended to be the sole basis for hiring decisions. You acknowledge that AI evaluations may contain errors and agree to exercise independent judgment when making employment decisions.

7. Customer Obligations Regarding Hiring Decisions

"Customer" means the business entity that subscribes to or uses the Service to screen candidates. Customer represents, warrants, and covenants to Prelim that:

(a) Meaningful human review. Customer will conduct meaningful human review of all AI-generated scores, recommendations, and reasoning produced by the Service before taking any adverse employment action — including rejection, deselection, deprioritization, or any other negative employment outcome — against any candidate. Customer acknowledges that AI output from the Service is decision-support only and may not be used as the sole basis for any employment decision.

(b) Jurisdiction-specific candidate notices. Customer is solely responsible for providing all jurisdiction-specific candidate notices, disclosures, bias audits, and other compliance actions required by applicable law in the jurisdictions where Customer operates and where Customer's candidates reside, including but not limited to: New York City Local Law 144 (Automated Employment Decision Tool bias audit and the 10-business-day candidate notice requirement); Illinois Public Act 103-0804 / HB 3773 (notice of AI use in employment decisions, effective January 1, 2026); California FEHA regulations governing Automated Decision Systems (CCR Title 2 § 11008, effective October 1, 2025); and any other federal, state, local, or foreign laws or regulations governing the use of automated decision tools in employment. Prelim makes notice templates and a public compliance summary available for Customer's use, but Prelim does not provide legal advice and is not responsible for Customer's compliance with such laws.

(c) Accommodations. Customer is solely responsible for receiving, processing, and granting candidate requests for reasonable accommodations under the Americans with Disabilities Act and analogous state laws, including by offering an alternative screening process to any candidate who cannot effectively use Prelim's chat-based interview format. Prelim displays an accommodation-request link to candidates that directs them to the contact email Customer designates in the Service's settings; Customer is responsible for maintaining a valid contact and for timely responding to accommodation requests.

8. Indemnification

Customer shall indemnify, defend, and hold harmless Prelim, CMG Labs, and their officers, directors, employees, agents, and contractors (collectively, the "Prelim Parties") from and against any and all third-party claims, demands, actions, investigations, losses, damages, liabilities, settlements, judgments, fines, penalties, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (i) any employment or hiring decision made by Customer, including any claim of unlawful discrimination, disparate impact, disparate treatment, or failure to accommodate; (ii) Customer's failure to provide any required candidate notice, disclosure, or accommodation, or to conduct any required bias audit; (iii) Customer's breach of the representations, warranties, or covenants in Section 7; or (iv) Customer's violation of any applicable employment, anti-discrimination, or data-protection law. Prelim will promptly notify Customer of any claim subject to indemnification and reasonably cooperate in the defense. Customer shall not settle any such claim in a way that imposes any obligation or admission on a Prelim Party without that Prelim Party's prior written consent.

9. Pricing and Payment

Prelim offers free and paid plans. Pricing details are available on our website. We reserve the right to modify pricing with reasonable notice. Paid subscriptions are billed in advance and are non-refundable except as required by law.

10. Intellectual Property

The Service, including its design, features, AI models, and underlying technology, is owned by CMG Labs and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the Service in accordance with these terms.

11. Limitation of Liability

To the maximum extent permitted by law, Prelim and CMG Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

12. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time. Upon termination, your right to use the Service ceases, and we may delete your data in accordance with our Privacy Policy.

13. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated terms.

14. Governing Law

These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Santa Clara County, California.

15. Contact

Questions about these Terms of Service? Contact us at marcus@prelim.chat.