Tennis Shop Attendant

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, prehistoric sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the twelfth Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

Position Summary

• The Tennis Shop Attendant supports the daily operation of the Sand Valley Tennis Center by assisting with retail sales, court reservations, guest inquiries, and day-to-day tennis operations. This role helps maintain a clean, organized, and welcoming Pro Shop environment while contributing to a warm, guest-centered experience.
• This is a seasonal role running from mid-April through mid-October.

Essential Duties & Responsibilities

• Welcome guests and assist with lesson bookings and reservations for grass tennis and Court Tennis.
• Complete retail transactions using the point-of-sale system.
• Support merchandise restocking, organization, and upkeep.
• Respond to phone calls and emails with helpful, accurate program information.
• Maintain clean, safe, and organized spaces throughout the Pro Shop, tennis courts, and common areas.
• Support the day-to-day flow of tennis operations and assist team members during busy periods.
• Communicate guest feedback or concerns to the Head Tennis Professional.
• Perform other duties as needed to support the Tennis Center.

Qualifications

• • Warm, welcoming, and professional presence.
  • Strong communication skills with a guest-focused approach.
  • Solid understanding of tennis and genuine enthusiasm for helping guests enjoy their visit.
  • Prior retail or customer service experience preferred.
  • Strong attention to detail and comfort working in a fast-paced environment.
  • Ability to work independently and as part of a collaborative team.

Working Conditions & Physical Requirements

• Work primarily indoors in the Pro Shop, with occasional outdoor tasks as part of supporting daily tennis operations. Outdoor work may involve varying weather conditions.
• Spend extended periods standing and walking while supporting guests and daily Tennis Center operations.
• Regularly bend, reach, push, pull, and perform repetitive movements throughout the workday.
• Lift, carry, and move merchandise, tennis equipment, and supplies as needed.
• Move between the Pro Shop, tennis courts, and other Tennis Center areas as needed.
• Work schedules may include mornings, afternoons, evenings, weekends, and holidays based on guest and operational needs.
• Full-season availability is preferred; shorter seasonal commitments of approximately three months may be considered.

Perks

• Golf Privileges
• Retail & Restaurant Discounts
• Team Member Meal Program
• Uniform Benefit Provided
• Employee Assistance Program

Sand Valley LLC is an Equal Opportunity Employer

We participate in E-Verify to confirm employment eligibility.

#sandvalley