Switchboard Operator

Job Description

Responsible for receiving calls and responds to inquiries and requests for assistance. Primary duties may include, but are not limited to: Identifies problem, troubleshoots, and provides advice to assist callers. Understands the company's structure and how to direct the calls to the appropriate area.

Typing 35 wpm, computer knowledge, toggle between screens, communicate in a professional manner, follow a structured call flow, flexible to cover shifts needed, prior call center experience helpful

Qualifications

Requires a High School diploma or GED; 3+ years related experience; or any combination of education and experience, which would provide an equivalent background.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Company Description

Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.