Customer Service Specialist
Integrated Dermatology · Boca Raton, FL
- Schedule
- Morning, Afternoon
- Job type
- Full time
- Posted
- 1d ago
What they're looking for
- Schedule: mon to Fri, 9am to 5:30pm
About the job
Job Description
- Answer 40-50 inbound calls per day
- Take payments
- Update demographics
- Provide claim status
- Explain copays/deductibles
- Meet productivity & KPI metrics
Qualifications
- Excellent written communication
- Phone etiquette
- Problem solving
- Proficient in Microsoft Excel
- Self-Managed
- Keen attention to detail
- Healthcare experience
- Ability to simultaneously use multiple programs.
Additional Information
Job Type:
- Full-time - Monday through Friday, 9am - 5:30pm
- #LI- Remote
Experience:
- Customer Service experience within the healthcare industry (Required)
- Ability to interpret/explain an EOB
Education:
- High school diploma or equivalent is required.
Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Company Description
Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.