Customer Service Representative

Job Description

Job Title : Customer Service Rep

Job Location: 8990 Duke Drive, Mason, OH 45040

Duration : 3 months

Shift : Training - 8.30am - 4pm for 5 Weeks. Shifts any 8 hours from

8 AM - 10 PM, OT and Saturdays a possibility

Job Description:

• Receive and place telephone calls. Perform data entry and use software programs.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Must document all calls and evaluate each account to determine if further research is necessary.
• Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
• Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
• Requires close attention to accuracy, performs independently, subject to practices and procedures.

Qualifications

CSR OR Call Center experience

Additional Information

Thanks & Regards,

Mahesh Kumar | Team Recruitment | Mindlance, Inc. |

W: 732 479 4523

Email: maheshk(at)mindlance(dot)com

Company Description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com