Customer Service Representative
Mindlance · Dublin, OH
- Schedule
- Morning, Evening
- Job type
- Contract
- Posted
- 30+ days ago
What they're looking for
- Schedule: training 8:30am to 5pm; then likely 2:30pm to 11pm
About the job
Job Description
Job Title : Customer Service Rep
Job Location: 5151 Blazer Memorial Parkway, Dublin, OH 43017
Duration : 3 months
Shift : Training - 8.30am - 5pm Then likely 2:30pm-11 pm with possibility of a
Saturday included
Job Description:
- Receive and place telephone calls. Perform data entry and use software programs.
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
- Must document all calls and evaluate each account to determine if further research is necessary.
- Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
- Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
- Requires close attention to accuracy, performs independently, subject to practices and procedures.
Qualifications
CSR OR Call Center experience
Additional Information
Thanks & Regards,
Mahesh Kumar | Team Recruitment | Mindlance, Inc. |
W: 732 479 4523
Email: maheshk(at)mindlance(dot)com
Company Description
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com